Smoky Mountain Outdoors is feeling the love on TripAdvisor! With over 1, 470 rave reviews, we are officially the number one destination for Gatlinburg white water rafting. Additionally, the users of TripAdvisor have named Smoky Mountain Outdoors a Top 5 Gatlinburg attraction. As if that wasn’t enough, TripAdvisor also recently awarded us a Certificate of Excellence for 2014! Read on to learn more about this exciting news.
(See Related: How to Save Money at the Best Attractions in Gatlinburg)
What is the TripAdvisor Certificate of Excellence?
TripAdvisor is the most popular travel website in the world, with over 32 million members and more than 100 million reviews. All of the reviews on TripAdvisor come from ordinary people who have visited the attractions, hotels, and restaurants on the site.
The Certificate of Excellence is a special award given only to the top 10 percent of businesses reviewed on TripAdvisor. In order to receive this honor, businesses need to maintain an overall rating of four or five bubbles and they must “consistently achieve outstanding traveler reviews.”
What are people saying about Smoky Mountain Outdoors on TripAdvisor?
We’ve been reading over our reviews on TripAdvisor , and we’ve noticed that certain elements of the Smoky Mountain Outdoors experience are mentioned again and again.
First-timers overcame their fear.
At Smoky Mountain Outdoors, we get lots of guests who have never gone white water rafting before. None of our trips require any prior experience, so we are the perfect place for first-timers to (literally and figuratively) get their feet wet. Many of our TripAdvisor reviewers shared stories about conquering their nerves and enjoying their first rafting adventure.
Sandra from Danvers, Illinois, and her husband had both never rafted when they came to Smoky Mountain Outdoors. In her review, Sandra wrote “my husband was a little nervous on the first venture, but his nervousness quickly left when he met our guide Mac. Mac was very kind, patient, and definitely knows about rafting…we had sooooo much fun!!!”
Prance from Athens, Pennsylvania had a similar experience: “I was 
quite nervous about white water rafting for the first time at the age of 60. Once we arrived at the location, I became less and less concerned. The whole operation is so professionally done.”
Reviewers love our guides.
Virtually all of our TripAdvisor reviews rave about our guides. Stanley, Paul, Mac, Andy, Ferris, Chris, Tony, Ben, Jake, and others were all singled out for praise. Here are a few quotes from some of our reviewers:
Samantha from Tarmac, Florida: “Our tour guide Stanley was AWESOME!!! I had the best experience ever!!! Thanks Stanley for making our trip extra awesome…You rock!!!!”
Matt from Media, Pennsylvania: “We were so fortunate to get the guide ‘Andy from Maine’. He was very professional, with a deep knowledge of the smoky mountain outdoors, and he made the trip safe and fun. We were so happy to meet you and spend the trip with you!”
Bneal5 from Richmond, Virginia: “Jake did an outstanding job. It was my daughter and I’s first rafting experience and we couldn’t have had a better guide. Jake rocks!! The entire trip was educational and fun.”
We are so thrilled to read all of this positive feedback from TripAdvisor users. Nothing makes us happier than hearing from guests who have such fond memories at Smoky Mountain Outdoors. Ready to experience Gatlinburg white water rafting yourself? Visit our Reservations page or give us a call at 865-430-3838.
